Genuine Keys

100% genuine Windows, Office, and Server license keys

Instant Delivery

Instant digital delivery to your email via our automated fullfilment center.

Secure Checkout

Backed by secure checkout and our money-back guarantee.

Effective Date: Jan 01, 2025

1. General Terms

1.1 These Terms & Conditions govern your use of Keys Experts and the purchase of software license keys through our website.

1.2 By placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian.

1.3 We may update these Terms from time to time. Continued use of our website means you accept any changes.

2. Products and Services

2.1 Keys Experts offers digital software license keys for Microsoft Windows, Office, Windows Server, and related software.

2.2 All products are delivered digitally via email. No physical media will be shipped unless explicitly stated.

2.3 Product details and pricing are subject to change without notice. Please review descriptions carefully before purchase.

2.4 It is the customer’s responsibility to verify system compatibility prior to purchase.

3. Ordering and Payment

3.1 Prices are displayed in USD and may include applicable taxes. We also support other currencies depending on location.

3.2 Payment is required in full before any product keys are delivered.

3.3 We accept major credit/debit cards, PayPal, and other secure payment options.

3.4 Orders are processed instantly in most cases. In rare instances (under 1%), security verification may delay delivery by up to 24 hours.

3.5 If your payment fails, please check with your bank or contact our support team for help.

4. Digital Delivery

4.1 Product keys are sent to the email provided at checkout.

4.2 Delivery is usually instant. If you don’t receive your key within 1 hour, please check your spam/junk folder or contact us.

4.3 You are responsible for providing a valid email address. We are not liable for failed delivery due to incorrect input.

5. Activation and Key Use

5.1 Each product key is intended for one-time activation on a single device, unless otherwise stated.

5.2 Once activated, the license remains valid for the life of the device. Reuse may not be possible after system or hardware changes.

5.3 Instructions are provided to guide you through installation and activation. If you need help, we’re here to assist.

6. Refund Policy

6.1 Refunds are only issued if: 

• The key is invalid or cannot be activated. 
• You did not receive the product key within 24 hours.

6.2 Refunds are not available if: 

• The key was successfully activated. 
• You purchased the wrong product or your system is incompatible.

6.3 Requests must be submitted to [email protected] with order details and evidence of the issue.

6.4 Refunds are processed within 3 – 5 business days upon approval.

7. Peace-of-Mind Guarantee

We want you to shop with confidence: – If your key doesn’t work, we’ll replace it or refund it – no hassle. – Most issues are resolved quickly with friendly support.

You have zero risk when purchasing from us.

8. Discount & Voucher Use

• Vouchers are typically one-time use unless specified.
• Discounts cannot be combined unless stated otherwise.
• Misuse (e.g. using multiple accounts for the same voucher) may result in cancellation or account action.

Have a question? Just ask — we’re happy to help.

9. Order History & Redownloads

• You can view your past purchases anytime in your account.
• Lost your key? Contact us with your order email — we’ll resend it.
• We also provide download links for reinstallation where possible.

10. Installation Help & Activation Support

• Each order includes clear instructions.
• If you get stuck, contact us via email, chat, or phone — we’ll guide you.
• Our team resolves most issues in minutes.

11. Marketing Emails

• If you purchase from us, we may email you occasionally about similar products,
  promotions, or updates that may be of interest to you.
• You can unsubscribe at any time by clicking the “unsubscribe” link in any
  marketing email or by contacting us at
  [email protected]. Then you will be removed from the marketing email list and will not hear back
  from us for promotional purposes.
• We will not send marketing emails unrelated to your purchase without your prior
  consent. We do not share your personal information with third parties for
  their marketing purposes without your explicit permission. We will still need
  to send you service-related emails that are important for the administration
  and use of your account.
• Transactional and service emails (e.g., order confirmations, delivery updates,
  key re-sends, support responses) are not marketing and will continue as needed
  to fulfil your order and provide support.

12. Legal & Disputes

• Keys Experts is a U.S.-registered company based in Colorado.
• These Terms are governed by Colorado state law.
• If a dispute arises, we aim to resolve it amicably. If needed, disputes will be handled through binding arbitration or the appropriate court in Colorado.

13. Contact Information

Support: [email protected]
Phone: +1-619-7047-678
Website: www.keysexperts.com
Live Chat: Available on our website