1. Digital Delivery Policy

1.1 How We Deliver Your Software Keys

• All software license keys are delivered digitally via email. No physical shipping is required.
• You will receive an email containing:
  • Your product key
  • Activation instructions
  • A link to download the software, if applicable
• As all products are supplied digitally, no shipping fees or customs charges apply.

1.2 Delivery Timeframe

• Instant Delivery: Most product keys are delivered within minutes after payment confirmation.
• Manual Verification: Some orders may require additional verification to protect against fraud or payment irregularities. In such cases, delivery may take up to 24 hours.
• Delayed Orders: If you do not receive your key within 24 hours, please check your spam/junk folder or contact us.

1.3 Important Delivery Notes

• Please ensure that you provide a valid email address at checkout.
• If you experience delayed delivery, please contact our support team for assistance.
• We are not responsible for delivery failures caused by incorrect email input, mailbox restrictions, or spam filter settings.

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2. Secure Payment Options

2.1 Accepted Payment Methods

We offer secure payment methods to ensure a smooth transaction experience:

• Credit and Debit Cards – Visa and Mastercard
• Bank Transfers – Available for bulk or corporate orders. Please contact us for details.

Additional payment methods may be introduced in the future.

2.2 Payment Security

• All purchases are processed by ActivKey Systems Ltd, trading as Keys Experts. Depending on the payment method used, your bank or card statement may display Keys Experts, ActivKey Systems Ltd, or the name of our authorised payment processor.
• All transactions are encrypted using industry-standard SSL security protocols.
• We do not store your payment details. Payments are processed securely through authorised third-party payment providers.
• We do not sell your personal information. Payment information is processed only where necessary to complete your transaction, in accordance with our Privacy Policy.

2.3 Order Processing

• Once payment is confirmed, your order is automatically processed for digital delivery.
• If additional verification is required, we will notify you by email.
• In case of payment failure, please check:
  • Your card details are correct
  • Your bank allows online or international transactions
  • You have sufficient funds available

If the issue persists, please try a different payment method or contact our support team.