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FAQ

Instant Delivery. Secure Activation. Affordable Pricing

General FAQs

Keys Experts is a trusted online platform that provides 100% genuine software license keys for Windows, Microsoft Office, and Windows Server products at affordable prices.

Yes! We only sell authentic Microsoft product keys that support official updates and activation.

Once your order is confirmed, you will receive an email with your product key and activation instructions within minutes.

Yes, you can use same key for activation on any device.

Yes! We offer special pricing and bulk discounts for businesses and IT professionals. Contact our support team for details.

Payment & Ordering

We accept card payments. We have future plans for PayPal, cryptocurrencies, and other secure payment options as well.

Absolutely! Our website uses SSL encryption and secure payment gateways to protect your financial details.

Most orders are delivered instantly after payment, but in some cases, it may take up to 24 hours due to security verification.

Check if:

  • Your card details are correct
  • Your bank allows international transactions
  • You have sufficient funds

If the issue persists, try a different payment method or contact our support team.

Since product keys are delivered digitally, orders cannot be canceled once processed. Please ensure you choose the correct product before purchasing.

Activation & Installation

You can activate Windows through the Settings menu:

  1. Open Settings > Update & Security > Activation
  2. Enter your product key and click Activate
Activation can be done through the Microsoft website or directly in the Office application by entering your product key.

Yes! If you have Windows Home, you can upgrade to Windows Pro by entering a Pro license key in the Activation settings.

First, double-check that:

  • You have entered the key correctly
  • You are using the correct version of the software

If the issue persists, contact our 24/7 customer support for assistance or a replacement or email us at [email protected]

Yes! We offer step-by-step installation guides and technical support to help you activate your software.

Refund & Returns

Yes! If your key is invalid or does not work, we will provide a replacement key or a full refund after verification.

To request a refund:

  1. Contact our support team at  [email protected]
  2. Provide your order number and issue details
  3. Our team will verify your request and issue a refund or replacement within 3-5 business days

No, once a key has been activated, it cannot be returned or refunded.

First, check your spam/junk folder. If you still haven’t received it within 24 hours, contact us for a re-delivery or refund.

If your key has not been activated, we may offer an exchange for the correct product. Contact us for assistance.

Shipping & Delivery

All keys are delivered digitally via email, along with activation instructions.

No, we only sell digital licenses—there is no physical shipping involved.

Most orders are delivered instantly, but in rare cases, it may take up to 24 hours.

f you haven’t received your key:

  • Check your spam/junk folder
  • Verify your email address entered at checkout
  • Contact our support team for assistance

No! Since all our products are digital, shipping is 100% FREE.